At St Catherine's we are committed to caring for each person in our school. We acknowledge that grievances may arise within the school community. In our community, the just resolution of grievances founded on mutual respect and open communication.
Parents / caregivers are concerned about the wellbeing, safety and education of their children at St Catherine's. As co-educators of the children and members of the St Catherine’s school community, parents have a right to be involved in their child’s learning, to be informed about their progress and to voice their concerns when issues arise.
In resolving grievances:
A flowchart outlining the process for the resolution of grievances and complaints raised is below:Flowchart of Complaints Resolution Process